Why Service Excellent (PART 1)
Video 8 Menit 12 Detik
Why Service Excellent (PART 2)
Video 3 Menit 13 Detik
Basic Mindset For Service Excellent (PART 1)
Video 9 Menit 31 Detik
Basic Mindset For Service Excellent (PART 2)
Video 9 Menit 21 Detik
Tangga Loyalitas Customer (PART 1)
Video 10 Menit 10 Detik
Tangga Loyalitas Customer (PART 2)
Video 4 Menit 25 Detik
Customer Communication - PART 1
Video 8 Menit 38 Detik
Customer Communication - PART 2
Video 10 Menit 18 Detik
Customer Communication - PART 3
Video 8 Menit 49 Detik
Customer Communication - PART 4
Video 8 Menit 48 Detik
Customer Communication - PART 5
Video 2 Menit 20 Detik
Building Rapport (Part 1)
Video 7 Menit 44 Detik
Building Rapport (Part 2)
Video 6 Menit 41 Detik